Cancellation & Refund Policy
Last updated: 28 August 2026
Preview before payment
WASite AI lets you review the generated website before purchasing annual activation. Please review the preview and request basic content corrections before payment.
Annual digital service
WASite AI is sold as an annual digital service. The applicable first-year or renewal amount, including any eligible launch or promotional pricing, is shown before payment. Once a payment is successfully verified, digital service delivery begins and the website may be activated immediately.
When we will investigate a refund
Contact us promptly if you experience a duplicate charge, an erroneous charge, or a captured payment where the corresponding website activation cannot be delivered. We will verify the transaction and service state and provide the appropriate resolution, including a refund where applicable.
Change of mind after activation
Because customers can preview the website before paying and digital service delivery begins after activation, a change of mind after successful activation does not automatically qualify for a refund. Any exceptional request will be reviewed according to the service delivered and applicable law.
Cancellation
You may request deactivation or cancellation of the website through support. Cancellation stops future service as applicable but does not by itself create a refund for an annual service already activated.
How to request help
Contact WASite AI through the Contact page or WhatsApp support and provide the website URL and Razorpay payment/order reference. Do not send card credentials, CVV, UPI PINs, passwords or OTPs.